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Terms And Conditions

*ALL GUN & AMMO SALES ARE FINAL* * An adult signature will be required for all sales of airguns & product valued at over $500.00. You must be 18 years old to purchase on our on-line store. (Must be 21 for certain products). You are responsible to determine that no laws or regulations prohibit your purchase or possession of airgun or optics products and that there are no other reasons that you cannot legally purchase or possess the product. We do not ship to PO boxes. There are areas to which Idaho Airguns cannot ship airguns or other products. Certain states and municipalities have established certain limitations, and Idaho Airguns reserves the right not to ship particular products to certain locations. If we determine a product is going to be leaving the country we reserve the right to cancel any orders. We cannot ship airguns to the following locations: States: Delaware, Illinois, New Jersey, Rhode Island, District of Columbia Cities: Boroughs of New York.

International Shipping

***If you order is confiscated by your customs agency, Idaho Airguns is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.*** Idaho Airguns does ship accessories to a limited number of international countries (no airguns or optics). It is up to you to research and adhere to your local airgun & airgun accessory laws. The website will come up with an error if you are in a country we do not ship to. There are some countries that have specific regulations that we cannot ship certain products to. If you order a restricted product we may have to cancel your order. We do not ship optics, night vision, etc. out of the United States.

Pre-Ordered Items:

Pre-orders must be handled directly at 208-442-4422

Fulfillment

Our goal is to fulfill your order as fast as possible. Below are our minimum expectations for orders. Fulfillment is everything up until the label is put on the box and the carrier picks it up. In-Stock Accessories – 2-3 business day In-Stock Guns (no services) – 3-5 business days Guns with services (scope mounting/sight-in/tuning) – 3-5 business days Guns with custom work (hydro-dip/cerakote) – 3-4 weeks from when we have the gun in stock. We almost always are faster than these times, but sometimes we get big shipments of guns and quality is our number one priority. Please be patient with us! Business hours for shipping are Tuesday-Friday 10AM-6PM. Our fulfillment and shipping departments are closed Saturday, Sunday & Monday. We are open in-store only on Saturdays from 10AM-3PM.

Shipping

No matter what shipping option is selected (Standard, Priority or Express) the above fulfillment times do not change. The shipping (once the carrier has the package) will be faster with Priority or Express selections. FedEx/UPS Ground (US): 1–5 business-days in the contiguous 48 states; 3–7 to Alaska and Hawaii FedEx/UPS Express: 1-4 business days. Only lower 48 states. USPS Priority: 1-3 business days FOR CRITICAL SHIPPING TIMES OR SITUATIONS PLEASE CALL US AT 208-442-4422

Idaho Airguns Return Policy

*ALL AIRGUN SALES ARE FINAL* You have 2 BUSINESS DAYS from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit. Airguns: We will allow the return of any defective airgun for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible but will require a restocking fee. Idaho Airguns will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund. Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation. *PayPal has stopped refunding processing fees to customers (11/20/2019).

Airgun Warranty Policy:

For all Warranty issues and concerns please call us at 208-442-4422 Most manufacturers do have at least a 1-year warranty on their airguns. Idaho Airguns is an authorized service center for FX Airguns. Typically if an FX airgun needs service it will be returned directly to Idaho Airguns. In all other cases we may have you send it to the manufacturer for repair. Please contact us for more information. Idaho Airguns will cover the shipping cost both ways for warranty work up to 90-days from purchase. After 90 days the customer is responsible for the shipping cost to send the gun in (one-way) and we will cover the return cost after repair. Please remember that PCP airguns are highly technical products with many moving parts, seals, etc. that will need maintenance over time. There are certain o-rings and parts that are not covered under warranty, but considered routine maintenance (breech o-rings for example). Due to the complexity of these products there are many times that incorrect use can cause issues. These type of issues can be evaluated and would not be covered under warranty (installing aftermarket power kit parts for example or incorrect tuning). *Defectiveness includes leaking guns, physical damage, misfiring, non-functioning and abnormal performance. What is defective may be up to interpretation. Idaho Airguns reserves the right to determine if a product is truly defective before issuing a refund. Accuracy: No airgun manufacturers that we sell have accuracy guarantees.

Optics:

We highly suggest that you have a competent, experienced person mount your scope. Scopes can be damaged by over-torque applied to the rings and the majority of scope issues are due to improper mounting. All optic warranty related issues will be worked with the manufacturer directly. Almost all the optics we sell have a limited lifetime warranty. We have a 15-day return policy and any refunds will be issued in the form of store credit. Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. Please note the reason for your return on a copy of your original invoice and include with your securely packaged items to the following address: Idaho Airguns 222 W Railroad St, Nampa, ID 83687 If you have any questions or concerns, please call us at (208) 442-4422 • We will prosecute fraudulent orders. •Because of the nature of the products that Idaho Airguns supplies, we must perform an extensive validation of orders. This may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, cardholder information and cardholder authorization. • Price and availability are subject to change without notice. However, we do our best to provide our customers with up-to-date and error-free product information. If there is a pricing glitch or mistake, Idaho Airguns is not obligated to honor pricing mistakes. If you place an order and it is found to contain a pricing error, we will contact you by email or phone to inform you that your order can’t be fulfilled. Your credit card will not be charged. • We reserve the right to speak to only the card holder. If a fraudulent order is suspected, we will wish to speak with the card holder and a phone number must be given to us. The cardholder cannot call us. • Order tracking and shipping information is available after an order has been confirmed, billed to the customer and shipped.